I cannot say enough great thoughts about Aubrey's. I had a slight misfortune when I pulled out of a parking place. The damage was more than I could just tape and go on down the road. I went to Aubrey's and spoke with Crystal. She was great and worked with me and the insurance company for a temporary fix. I had my motorhome the next day and it looks pretty good. I would highly recommend Aubrey's if you are in the Yakima Washington area. Thank you Crystal and the repair folks for such great service. I would have you do the permanent repair if I didn't have to get back to AZ.
- Mike M.
We had landing gear issues on our 5th wheel, they had the part on the shelf and even delivered it to the campground because the RV was still attached to our truck and unable to detach or move. Thank you!!
- Jason C.
We were on a road trip and needed help because of an unexpected water problem. They were able to help us out fix the problem and get us back on the road quickly. The staff was very knowledgeable, patient and friendly when helping us out.
- Thomas L.
My wife and I didn't need anything in particular when we went in to look and ask questions, but the staff were very willing to answer our questions. We were looking for ideas about how to decide whether we wanted to buy an RV. The staff were very willing to answer our questions, and they gave us lots of good ideas about how to make our decision. Go there! They're very helpful.
- Patrick G.
These people are so nice! We showed up on a Saturday morning in need of a serious repair, they did what they could for us so that we could be on our way and still make it home with our RV safely.
They did not have the actual part we needed for the size of our RV, but they gave us a similar one that would get the job done and make sure we arrived safely until we could get somewhere to repair it with the proper size tool. They had us out of there by noon.
They have clean bathrooms on the premises, and a decent shop inside. Very helpful and friendly staff, and a nice selection of furniture.
They also did most of the work for us by letting us leave our RV disconnected in the front and they toted it in where they needed it. They also hooked it back up for us. This is a bigger deal than most because we have filled up airbags on our truck making it a lot higher so they literally used their forklift to help us re-connect/hitch up. Awesome company, awesome service! Highly recommend.
- Jamieleigh W.
I took my Keystone Laredo here for a repair to my grey water tank and my toilet. They called me within an hour to give me a quote on what it would cost to repair it, which I thought was amazingly fast! I ok'd the work to be done and they got right on it. They called as the work progressed to give me updates which i appreciated! I picked it up a couple of days later for the amount they quoted me. A few days later I was having an issue with my warranty company and they were gracious enough to get on the phone to them and help me out, even though they told me upfront that they do not handle warranty claims. I am very glad I took my rv to them. They were professional and courteous throughout the process and i will definately go there again! Thanks guys! YOU ROCK!
- Robbin G.
These guys are awesome! We had an RV mirror emergency and we called and went right in. They fixed our mirror at no charge! Thank you for saving our trip! We appreciate your kindness and quick service!
- Helen G.
I would highly recommend this place for all your camping and rv needs I was in desperate need of conversion plug for my old camp trailer that us no longer made I had Been everywhere in town and on line was hesitant about going to them as I didn't want to pay a high price much to my surprise they were able to make me what I needed as I waited and it was way less then expected and way under my budget they were super nice helpful and needed a few other parts for my hitch was told to go to walmart for them but they had them here for half the price that walmart was charging I was shocked and surprised so happy with service and parts everyone was friendly nice and went way above and beyond to help me I will defiantly be going back when needing more parts and if I'm ever needing any work done will defiantly be bringing my camp trailer here :) would never go any place else but Aubrey's RV
- Meagan K.